This project started as a collaboration between Harbor-UCLA’s Department of Emergency Medicine and the Department of Human Centered Design and Engineering to develop, study, and deploy an automated way of screening for social determinants in the emergency department. The chatbot (think Alexa or Siri) is web-based and can run on phones, tablets, or computers and asks patients about social needs. In the future, it will connect patients to resources via the 1 Degree platform (www.1deg.org). The project has now expanded to a multi-center study including Harbor-UCLA, Harborview Medical Center (Seattle, WA), and New York-Presbyterian Hospital.
16 December, 2024